Frequently Asked Questions

Find answers to common questions about our cabinet products, services, and ordering process.

What materials are used in your cabinets?

Our cabinets are crafted from high-quality materials including solid wood, plywood, MDF, and particle board depending on the specific product line. We use environmentally friendly materials that meet or exceed industry standards for durability and safety.

How long does it take to manufacture custom cabinets?

The manufacturing time for custom cabinets typically ranges from 3-6 weeks depending on the complexity of the design, materials selected, and current production schedule. After manufacturing, shipping usually takes an additional 1-3 weeks depending on your location.

Do you offer installation services?

Yes, we offer professional installation services in select areas. Our experienced installation team ensures your cabinets are properly installed according to specifications. For areas where we don't provide direct installation, we can recommend trusted local partners or provide detailed installation guides for your contractor.

What warranty do you provide on your cabinets?

We stand behind the quality of our products with a comprehensive warranty. Our standard warranty covers manufacturing defects for 5 years. Hardware components like hinges and drawer slides typically come with a limited lifetime warranty from their respective manufacturers.

Can I get samples before ordering?

Yes, we offer door samples and material swatches to help you make informed decisions. Sample costs are typically credited toward your final purchase. Contact our customer service team to request samples of specific materials, finishes, or door styles you're interested in.

What is your return policy?

Since our cabinets are custom-made to your specifications, they cannot be returned unless there is a manufacturing defect. We carefully review all designs and specifications with you before production to ensure everything meets your requirements. If you receive damaged items, please report within 48 hours of delivery for replacement.

Still have questions? We're here to help!